Announcement Regarding Changes to Shipping Fees
Thank you for always using Wunderwelt online shop.
Due to rising costs from our courier services, we are making necessary changes to our shipping fee structure. We have worked diligently to avoid raising prices, but the current economic challenges have made it increasingly difficult to maintain our current rates.
We regret to inform you that our updated shipping rates for some countries/regions will take effect for orders placed after October 1st, 2024, at 10:00 am (JST).
Please note that while some shipping fees will be changed, our International Free Shipping promotion will continue.
Before the changes Until September 30st, 2024 |
After the changes From October 1st, 2024 |
|
International shipping | Orders over 30,000 JPY are eligible for free international shipping. There will be a 3,000 JPY to 10,000 JPY shipping fee for orders below 30,000 JPY, depending on your location. |
Orders over 33,000 JPY are eligible for free international shipping. There will be a 3,000 JPY to 10,000 JPY shipping fee for orders below 33,000 JPY, depending on your location. ※ Shipping classification and fees by region below. |
Overseas shipping options (DHL/EMS/shipping agency)
※ Available shipping methods may vary based on the country and region.
Country and region | Shipping fees |
China, Hong kong, Taiwan, Makao Korea and Southeast Asia |
3,000 JPY |
US, Canada, Mexico, Europe |
5,000~6,000 JPY |
South America, The Near and Middle East, parts of Africa and Ukraine | 6,000~10,000 JPY |
Please note that available countries and regions for international shipping, as well as shipping fees, may change without notice depending on the situation.
The decision to increase prices was not taken lightly, and we genuinely hope our customers understand.
We are facing rising costs in various areas, which have made these changes unavoidable.
Nevertheless, as a token of our appreciation, we will continue our free shipping promotion.
We are dedicated to delivering high-quality products and services to our customers.
We sincerely apologize for any inconvenience the changes in our shipping fee system may cause.
We are committed to enhancing your shopping experience with us.
Thank you for your continued support.